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Smart Approve >> New software discovery questions to ask your internal teams.




When discovering new software, it's important to ask a variety of questions to understand its features, functionality, and suitability for your needs. Here are some questions you might consider:


Purpose and Overview:

What is the primary purpose of the software?

Can you provide a brief overview of the software's key features?


Compatibility:

What operating systems is the software compatible with?

Are there any specific hardware requirements?


User Interface:

How user-friendly is the interface?

Is there a demo or trial version available for testing the interface?


Integration:

Does the software integrate with other tools or systems?

Are there APIs available for customisation or integration with other applications?


Scalability:

Is the software scalable to accommodate future growth or increased usage?


Security:

What security measures are in place to protect data?

Is data encryption used, and how is it implemented?


Updates and Maintenance:

How often is the software updated?

Is there a maintenance plan, and what does it include?


Support and Training:

Is there customer support available?

Are training resources, tutorials, or documentation provided?


Cost and Licensing:

What is the pricing model (subscription, one-time purchase, freemium)?

Are there any hidden costs or additional fees?


User Feedback:

Have there been any user reviews or testimonials?

How has the software been received in the industry or community?


Customisation:

Can the software be customised to meet specific business requirements?

Are there options for creating plugins or extensions?


Performance:

How does the software perform under different workloads?

Are there any known performance issues or limitations?

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